Heather’s service guarantee for buyers

Call me unorthodox, but I put every one of my service commitments to you in writing. Why? Because I want you to feel confident that you’re being well represented, and I want you to hold me to account should my service ever fail to exceed your expectations.

When you choose to work with me as a buyer, I will:

  • Conduct a personal consultation to ensure I fully understand your needs and wants.
  • Explain in detail the legalities of working with a realtor® so you understand how real estate really works.
  • Familiarize you with the required purchase documentation before we actually need to use it – this can greatly reduce the stress of buying.
  • Ensure consistent, ongoing communication by telephone, email, private messaging or texting – whichever you prefer.
  • Arrange for details on suitable properties to be sent directly to your email as they come on the market.
  • Provide a system for personal notes, property comparisons, documents and other paperwork to help you organize your home search.
  • Provide an Exclusive Buyer’s Agency Contract with the agreed-upon services clearly stated in writing.
  • Share my expertise as an Accredited Buyer’s Representative (ABR) and my knowledge from more than 25 years of experience in the local real estate market.
  • Provide an authentic buying experience where the final decision is always yours.

Please book an appointment today to learn more about my marketing program and for details about my written service guarantee.